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Privacy Policy

Privacy Policy

This Privacy Policy explains how Lingua Bridge processes personal data in connection with its website and language course services.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Depending on the circumstances, users may have rights to access, correct, delete, restrict, object to, or receive a copy of their personal data. Some requests may not be granted where we must keep information for legal, contractual, or operational reasons.

Rights are assessed case by case and may be limited by law or by the need to retain certain records.

To exercise a privacy right, users should contact us using the details in this policy and describe the request clearly. We may ask for additional information to confirm identity and to process the request safely and accurately.

Requests should include enough information to verify identity and locate the relevant record.

We keep personal data only for as long as needed for the relevant purpose, including course administration, recordkeeping, legal compliance, and dispute handling. When data is no longer required, it is deleted, anonymised, or otherwise securely disposed of according to our internal procedures.

Retention is based on the purpose of the record and applicable legal requirements.

Updates take effect when published on the website unless a different effective date is stated. If a change materially affects how personal data is handled, we will provide additional notice where appropriate.

We review this policy when our practices or legal obligations change.
01

How We Use Data

We use personal data to respond to enquiries, assess course level, match groups and timetables, manage enrolment, organise lessons, provide guided practice and progress review, administer payments and records, maintain website functionality, improve our services, and comply with legal obligations.

Processing is limited to the operational and legal purposes described here.
02

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, administration, scheduling, payment processing, or similar operational tasks. These parties are expected to handle data under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.
03

Legal Disclosures

We may share personal data when required to comply with law, court orders, tax obligations, or lawful requests from public authorities. We may also disclose information where necessary to establish, exercise, or defend legal claims.

Disclosure to public authorities is limited to situations where we have a legal duty to cooperate.
01 · Collection

Data We Collect

We may process identification and contact details, course enquiry information, level screening responses, timetable preferences, enrolment details, payment-related records, attendance and progress information, and communications sent through our website or by other booking methods. We may also collect technical data such as device, browser, and usage information when users visit the site.

The data collected depends on the enquiry, enrolment, and course support requested.
02 · Sources

How We Collect Data

We receive data from forms, messages, booking requests, centre visits, and course-related interactions. We may also generate records from administrative handling, lesson scheduling, progress review, and website activity logs.

Most information is provided directly by the user, with some data created during normal website use.
03 · Cookies

Cookie Types

The website may use essential cookies to support core functions, preference cookies to remember selected settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.

We use only standard cookie categories needed for operation, measurement, and preference handling.
04 · Controls

Cookie Controls

Users may block or delete cookies through their browser settings. Some cookies are necessary for the website to function, and disabling them may affect basic features. Where the site provides a cookie notice or preference tool, users can adjust non-essential cookies there.

Cookie preferences can be managed through browser settings and, where available, site controls.
GDPR
Regulation

GDPR Overview

Lingua Bridge acts as a controller for personal data processed through its website and course administration. We rely on lawful bases such as consent, contract performance, legal obligation, and legitimate interests, depending on the activity involved.

Regulatory context
Where GDPR applies, it governs our processing of personal data of individuals in the European Economic Area.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Agencia Española de Protección de Datos (AEPD)
This section is intended for users whose data is protected by GDPR.
GDPR Rights

GDPR Rights

Where GDPR applies, users may request access, rectification, erasure, restriction, portability, or objection, and may withdraw consent where processing is based on consent. Users also have the right to lodge a complaint with the competent supervisory authority.

GDPR rights are available subject to the conditions and limits set by law.

Contact Details

Privacy email
[email protected]
Privacy phone
+34 618 61 37 47
Postal address
Calle de Santiago Apóstol, 9, 03320 Elche
Privacy contact
[email protected]

Use the contact details below for privacy questions and rights requests.

Contact Page